pk1971's Privacy Policy

1. Introduction and Definitions

pk1971 (hereinafter referred to as "we", "us", or "the platform") provides a reliable online gaming service for users in Bangladesh. This privacy policy explains how we collect, store, process, and protect the personal information of our registered members and site visitors.

Some key terms used in this policy are as follows:

• Personal Data: Any information by which a person can be directly or indirectly identified.
• Processing: Any activity involving the collection, storage, modification, use, or deletion of personal data.
• Data Controller: The pk1971 platform, which determines the purpose and method of processing user data.
• User: Any person registered on pk1971 or browsing the site.

We believe that transparency and trustworthiness are the foundation of a long-term relationship. pk1971 never sells your information to third parties without your consent.

2. What Information We Collect

pk1971 may collect the following types of personal information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for age verification)
• Gender and nationality

2.2 Contact Information

• Mobile number (linked to bKash, Nagad, Rocket, or Upay account)
• Email address
• Residential address (where applicable)

2.3 Financial Information

• Payment method details (information related to bKash, Nagad, Rocket, Upay accounts)
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and browsing activity

2.5 Gaming Information

• Game play history and preferences
• Betting patterns and behavior
• Records of promotional offers taken
• VIP level and points balance

3. How We Collect Information

pk1971 collects your information in the following ways:

• Direct Provision: Information you provide during account registration, KYC verification, or when contacting the support team.
• Automatic Collection: Information collected through cookies, log files, and similar technologies while browsing the site.
• Financial Transactions: Information received through payment gateways during deposit or withdrawal processing.
• Third-Party Verification: Through authorized verification agencies to confirm age and identity.

4. Purpose of Using Information

We use the information collected for the following legitimate purposes:

4.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Providing uninterrupted gaming services
• Delivering bonuses and promotional offers

4.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying user age (21+) and identity
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations

4.3 Service Improvement

• Conducting analysis to improve the user experience
• Recommending relevant games and offers
• Resolving technical issues on the platform

4.4 Communication

• Sending important account and transaction notifications
• Providing support through 24/7 live chat
• Sending promotional messages with your consent

5. Disclosure of Information and Third Parties

pk1971 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Minimum necessary information is shared with payment partners such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity Verification Agencies: Information may be sent to authorized agencies for KYC and age verification.
• Law Enforcement Agencies: Information may be shared with authorities when required by a valid legal order or investigation.
• Game Providers: Minimum technical information may be transmitted to the servers of game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft for game operation.
• IT and Security Partners: Information is shared with technology service providers engaged for platform operation and security, under a confidentiality agreement.

Outside the cases mentioned above, your information will not be sent to any third party without your explicit written consent.

6. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the pk1971 website. Cookies are small data files stored on your device that help improve the functionality of the site.

6.1 Types of Cookies

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. Disabling these cookies may cause the site to not function properly.
• Functionality Cookies: Help remember your preferred language, game settings, and personalized experience.
• Analytics Cookies: Used to collect statistics such as which pages are most visited and sources of traffic. This information is completely anonymous.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling certain cookies may limit some services on pk1971.

7. Data Storage and Security

7.1 Retention Period

pk1971 retains user information only for as long as necessary to fulfill the purpose of collection or to comply with applicable legal obligations. Even after an account is closed, certain information may be retained for a specified period for legal compliance and audit purposes.

7.2 Security Measures

pk1971 applies the following technical and organizational measures to keep your personal and financial information secure:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• AES-256 encryption — for stored sensitive information
• Two-Factor Authentication support
• Regular security audits and penetration testing
• Restricted access — only authorized staff can access user information
• Staff trained in data protection

Please note that no data transmission over the internet is completely risk-free. We are committed to ensuring the highest level of protection, but complete security cannot be guaranteed.

8. Your Rights

As a registered member of pk1971, you have the following rights regarding your personal information:

• Right to Know: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances you may request deletion of your information (however, some information may need to be retained due to legal obligations).
• Right to Restrict Processing: In certain cases you may request that processing of your information be suspended.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Data Portability: You may request your information in a structured, commonly usable format.

To exercise these rights, contact our support team via live chat or write to the email address mentioned below. We will process your request within 30 business days.

9. Protection of Minors

pk1971 strictly prohibits registration and use of services by persons under the age of 21. We do not intentionally collect personal information from any minor.

Age verification is mandatory during the registration process. If a user registers by providing false information to bypass age verification, pk1971 reserves the right to immediately suspend that account and delete the related information.

If a parent or guardian suspects that a minor under their care has registered on pk1971, please contact us immediately. We will resolve the matter with the highest priority.

10. Policy Changes

pk1971 reserves the right to change or update this privacy policy at any time. In the case of significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification after you log in to the site
• Changing the "Last Updated" date at the top of this page

If you continue to use the site after the changes, you will be considered to have accepted the updated policy. Therefore, it is recommended that you review this page regularly.

11. Contact

If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact us in any of the following ways:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali is available through the site

Our data protection team is committed to resolving your request as quickly as possible and within a maximum of 30 business days. Your privacy is very important to us — we are always committed to honoring the trust you place in pk1971.